ORDERS
Yes, the minimum purchase required is €150 excluding VAT (excluding postage and any taxes).
PAYMENTS
We offer 2 methods of payment:
- Credit card by mail order
- Bank transfer
As soon as your order has been validated, we will send you a link to pay by credit card by e-mail. All you have to do is make the payment.
We use our Tpe Monetico of our Bank Crédit Mutuel
The payments are secured with ssl, no banking information is preserved.
If you choose to pay by bank transfer, we will send you our bank details on which to make the transfer.
DELIVERIES / RETURNS
Packages are dispatched within 1 to 2 days of receipt of payment.
CARRIERS
They are shipped via :
UPS
You will receive a tracking number as soon as your order is dispatched.
Shipping costs include preparation, packaging and postage.
The packaging dimensions are appropriate and your items are properly protected.
Shipping costs are at your expense and are calculated according to the weight and volume of the parcel. They are calculated after your order has been validated, and our team will contact you to offer you the best rate.
The Customer must check the conformity of the products received with the order and the invoice, as well as the absence of any apparent defect. The Customer undertakes to notify AA SPONTANE TEXTILES of any reservations by e-mail within five (5) working days of receipt. This notification must be accompanied by the references of the products and the order number as well as photographs substantiating the reservations.
In case of products recognized by AA SPONTANE TEXTILES as non-compliant with the order, affected by an apparent defect or damage attributable to AA SPONTANE TEXTILES, they will be replaced by identical products and reshipped by AA SPONTANE TEXTILES, at its expense.
PLATFORMS FAIRE AND ANKORSTORE
These are marketplaces that put us “suppliers” in touch with you “fashion boutiques”.
Yes, registration is completely free
There are many advantages that you can take advantage of, such as
– Free delivery for purchases over €300 at Ankorstore
– Payment terms from 30 to 60 days
– Minimum purchase from €100 excluding VAT
Voucher offer on FAIRE and ANKORSTORE
This offer is valid for new merchants who are not yet registered on Ankorstore or for those who are already registered but have never used a voucher.
So if you think you’re eligible and would like to order from our Ankorstore shop, follow this link. Simply enter the code LIFT-JRH2EP89 when placing your 1st order.
This offer is only available to new retailers who have not yet registered with Faire . In addition to the €150 discount, you will receive free delivery for 1 year.
All you have to do is register via our link.
(please note: once you have registered, the offer will expire within 7 days)
